Friday, March 29, 2024

SSA Backlogs

We received the email below, from the Social Security Administration, notifying us that due to the backlog of initial disability claims, the wait time for a disability determination has increased from 90-120 day to 200-230 days. 

 

Dear Colleague,

In the past, the notice sent to claimants when we 

receive disability internet claims submitted by a

third-party stated that claimants would receive a 

disability determination within 90-120 days.

However, due to the backlog of initial disability 

claims, it has been taking an average of 200-230 days 

for claimants to receive a disability determination.

We understand this may be confusing to claimants 

and can result in unnecessary calls to our offices. 

To provide better expectations for when a claimant 

should expect to receive a decision, we have updated 

the notice to reflect the current timeframe of 200-230 

days.We continue to review and update our notices to 

ensure they are clear and accurate. This is the first 

change with more expected to come.

We appreciate your continued support.

Sincerely,

Dawn Bystry
Associate Commissioner

Office of Strategic and Digital Communications

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