A few of our recent blogs have focused on favorable On-the-Record (OTR) decisions, which has become a recurring theme for many of our cases. While we are always pleased when our clients receive the benefits they deserve, the increasing number of OTR approvals raises an important question; why are so many deserving claimants being denied earlier in the process when the evidence supporting disability is already present in the file?
Recently, our office represented a 43-year-old former retail store associate from Brooklyn, NY, who suffers from a combination of significant physical and mental health impairments. Her medical conditions include chronic physical limitations, severe migraines, bipolar disorder, and anxiety. As her conditions progressed, she became increasingly unable to perform even basic daily activities without assistance. She required a home health aide for approximately 35 hours per week to assist with daily routines and personal care. She had been issued a handicap parking permit due to her mobility limitations, and her treating providers consistently documented the impact her conditions had on her ability to function.
Despite the strength of the evidence, her claim was not approved at the initial application or reconsideration levels of the disability process. After the case was appealed to the hearing office, the evidence was reviewed more closely, and an OTR decision was issued, resulting in a fully favorable outcome without the need for a hearing before an Administrative Law Judge.
While every case is unique, we continue to see a pattern in many of these OTR approvals. In case after case, substantial medical evidence supporting disability is already contained in the file, yet the claim is denied at the Disability Determination Services level. By the time the case reaches the hearing office, the same evidence often leads to a favorable decision without any testimony being required.
This trend suggests that strong medical evidence is too often being overlooked or improperly evaluated during the initial stages of the disability process. For claimants, these unnecessary denials can mean months or even years of additional waiting, financial hardship, and stress before receiving benefits.
Cases like this serve as an important reminder that a denial is not always the end of the road. When the medical evidence supports disability, pursuing the appeals process can make all the difference.
If you are considering filing for SSD, call our office (888) 572-0861 for a free consultation.